Implementing the right technologies and services is key to reaping the benefits of a modern workspace. But how do you select the right tools to support your business objectives, improve productivity, and boost employee satisfaction? Here’s what you need to know.
Tools and Technologies For a Modern Workspace
These are the essential categories to cover when planning a modern workspace:
Communication and Collaboration
These tools offer features like file sharing, voice calls, video conferencing, messaging, and calendar synching to help your team collaborate internally and communicate with external vendors, partners, and customers.
Choose reliable platforms that are accessible on all devices. They should offer a simple and intuitive interface to encourage adoption and usage. They should also integrate with your current tech stack to streamline processes and minimize human errors.
Your toolkit should include a unified communications (UC) platform (e.g., Zoom, Microsoft Teams), a messaging tool (e.g., Slack), a project management software (e.g., Asana, Trello), and a productivity suite (e.g., Office 365) to support a modern workforce.
A modern workspace goes beyond the four walls of a corporate office. You must provide flexibility and accessibility for remote employees and dispersed teams to work from anywhere and collaborate at any time.
Cloud computing offers the location flexibility a modern workforce requires by enabling workers to access company data and applications from anywhere with an internet connection. Device-as-a-service (DaaS) provides employees with the hardware they need to be productive while giving administrators the control to ensure secure access.
Additionally, you need a secure, fast, and reliable network that can support mobile and video interactions to accommodate employees’ work-from-anywhere preferences and ensure they’re productive from anywhere.
A modern workspace must support information sharing among internal departments and external parties while protecting business-critical data and sensitive customer information from prying eyes.
Implement a multi-layered cybersecurity strategy to authenticate users and ensure that only authorized personnel can access protected files. Choose cloud applications with multi-factor authentication (MFA) and role-based access control to support your security policy.
Also, use a password manager to facilitate password sharing for employees to access company accounts. Implement an endpoint security solution to monitor devices with access to your network so you can identify suspicious activities and stop threat actors in their tracks before breaches can happen.
Choose the Right Tools and Cover Your Bases
A common pitfall of implementing a modern workspace is purchasing technology for technology’s sake. Many companies waste their resources on bright shiny objects that don’t integrate with each other or fail to support their business goals — creating a frustrating employee experience and impeding productivity.
Selecting applications and platforms that meet your objectives without overspending is easier said than done. Instead of endless trial-and-error, work with a reputable IT partner with extensive experience with modern workspaces to maximize your ROI.
Here are some essential modern workspace offerings to look for:
Microsoft Teams implementation: This communication and collaboration hub supports threaded conversations, live and streamed events, app integration, and real-time desktop and file-sharing. Your IT partner can help you configure the platform based on your existing workflows and organizational structure to facilitate adoption.
Cloud migration: Cloud platforms and applications allow your employees to access real-time information from anywhere. Your IT partner should help you set up the right blend of private and public cloud environments to tap into the power of cloud computing while maintaining control over regulated data.
Secure SD-WAN: Providing connectivity without sacrificing security is critical, but it’s challenging to ensure all the configurations are airtight. An experienced IT partner can help you install a next-generation firewall, implement advanced routing, and optimize your wide area network (WAN) to keep everyone and everything connected.
Fast and reliable network: You must be able to support a remote workforce and dispersed teams with a secure network that allows employees to access company data, share files, and collaborate no matter where they are.
Device-as-a-Service (DaaS): IT lifecycle management can be a significant headache when you have teams dispersed across the country. An IT partner who offers DaaS ensures that your employees get the hardware they need to be productive while helping you turn CapEx into OpEx and lower operating costs.
IT asset disposal: Properly disposing of retired equipment helps protect your sensitive data and comply with financial, compliance, and security regulations. This service should be part of your IT partner’s offerings to ensure remote workers get the support they need to dispose of company devices responsibly.
The Right IT Partner Makes All the Difference
A modern workspace must evolve with the latest business requirements and employee expectations to help your team stay productive so your business can thrive in the competitive marketplace.
Our experienced team helps organizations design modern workspaces, craft digital transformation strategies, and implement the right tools to support a productive workforce. Learn more about our modern workspace services and get in touch to see how we can help.