Solve the IT Staff Shortage

Upsource Don't Outsource

Any good manager knows that you hire for your weaknesses. Any good IT leader knows that you partner to enhance your strengths. Your technology environment is the foundation of your business. Having the right resources to keep it running is a challenge that many companies face.

CSI Managed Services offer 24x7x365 service technicians who fix issues before they become problems, so you can upsource your results instead of just outsourcing your time. 

 

Level Up

Compugen
CSI Managed Services

It's Time to Level UP

The shortage of skilled technical resources has left in-house staff feeling overwhelmed and businesses exposed. Don’t let an IT failure determine the fate of your organization

Compuge

Get More Done in a Day

Whether you’re looking to wring more value out of existing technology or offload IT management to someone you trust, Managed Services can be the catalyst you need to take your business goals into the finish line. When you work with Compugen, our teams wear the same jersey. So what do you say... meet you on the field?

Compuge

Offload Routine Tasks

Digital business transformation is entering a more challenging, urgency-driven phase. Business leaders feel the ever-expanding pressure to provide customers with digital solutions. As part of this transformation, enterprises have many drivers for utilizing an MSP.”GARTNER

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Heighten Your Security

Cisco states that 46% of network devices are likely to be machine-to-machine or IoT, by 2020, which are vulnerable to attacksWith hacking and new vulnerabilities popping up daily, let the Compugen Managed Services keep another set of eyes on your network.

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Service is our craft

The Benefits of Managed Services

Whether it's remote server monitoring and maintenance, data security, or even device management, Compugen has you covered from end to end. Escalate high priority issues, offload ad-hoc tasks, or allocate additional resources to specific projects and functions. We're nimble enough to work around your needs, and seasoned enough to support them - whatever they happen to be. 

With every idea, with every interaction, we are committed to transforming customer service into a uniquely crafted human experience.

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Scalability

Expanding IT resources as your business grows is much simpler when you have a trusted team to turn to that knows your business, knows your network, and knows how to get it done.

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Cost Control

Reduce operational expenses or conserve capital budget by managing your IT environment on a subscription-based model that’s designed around your business’ peaks and valleys.

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Assurance

When you work with Compugen, you’ve got people looking out for you, keeping your business ahead of the turn and tracking problems through to a successful resolution.

We Aren't Here to Take the Keys Away or Replace your Staff

Simply put, we are here to free you up to do the things you’d rather be doing. If CSI can take on the tasks that are considered lower value for you today—and take them on with maturity, process, and industry best practices in play—there’s your winning formula for long-term business success.

Why Compugen

We are a Partner in Your Progress

At CSI, we know that you want to be respected as a tech leader in your organization. In order to do that, you need more time to focus on higher thinking, process, and strategy. The problem is you are pulled in too many directions and can’t seem to get out of the weeds which makes you feel frustrated and overwhelmed.

We believe companies hire for their weaknesses and partner to enhance their strengths. We understand there is a shortage of skilled IT resources which is why we invest in our people so you get the right resource, skill, and approach to not just fix, but solve your problems. 

Here’s how we do it: Assess, Consult, Onboard. Schedule a consultation with CSI and let us show you the difference between outsourcing and upsourcing. Stop just trying to make it through the day and start molding the future of your organization.

Compugen

 

 

 

It's Time to Level Up

IT Managed Service Offerings

Near Shore Help (Service) Desk

The quality of technical support your business provides can all but make or break your employee experience, not to mention your customer relationships. Compugen’s help desk puts the human touch in IT, offering personalized service and knowledgeable guidance when your users need it.

Managed Office 365

Maximize the full investment of your Office 365 environment by passing on the management and support responsibilities to us. We’ll handle the daily maintenance, updates, and patches so your users never have to think twice about glitches, downtime, or data loss.

Managed Mobility

Your employees and customers are mobile-first. Is your company? Our enterprise mobility management service keeps business moving 24x7x365. No surprises, no setbacks.Just a steady stream of data, people, and ideas in motion.

Managed Collaboration

Advanced collaboration solutions for voice, video, messaging, and contact center offer an endless configuration of options and use cases. In its ideal end-state, enterprise productivity soars and communication costs go down. But in real life, the collaboration space is fragmented with providers and products. Integration, security, and compliance are like cats waiting to be herded. That’s why a Compugen-managed collaboration solution takes the headache off your hands letting you focus on more pressing priorities.

Managed Detect and Respond

With the volume and variety of business-crippling threats that organizations must prepare for, it’s no surprise that many have more security resource gaps than they can fill. Go beyond prevention and layer your security stack with the people, policy, and process that only Compugen MDR can bring.

Backup-as-a-Service

In the last two years alone, 90% of the world’s data has been created. So, for organizations who are data-dependent, cloud-based BaaS is a highly efficient alternative to traditional, on-site backup boasting multiple levels of redundancy and fast data recovery, all managed on your behalf.

SOC-as-a-Service

Compugen will manage and monitor all of your devices, logs, and assets giving you a higher level of security that stand-alone products simply cannot match. SOC-as-a-Service is like having your own threat intelligence army, vigilantly watching over your network for patterns and changes to the threat landscape.

Device-as-a-Service

Simplify and streamline the entire lifecycle of your digital workspace with Compugen’s remote device management service. Order fulfillment, upgrades, cancellations, recoverywe’ve got it handled.

Partnership at the Next Level

Managed Services Designed with You in Mind

Most companies provide outsourcing services to fix the IT issue; at CSI, we provide upsourcing, which means we fix the issue, and solve the problem, giving you a better process for mitigating future risks.

Our Managed Services are centered around you and your needs. You get a delivery model that is designed to get your organization where it wants to be over the duration of our engagement. We stay focused on the sustainability of your IT program, continual process improvement, and end-to-end lifecycle support.

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1.

Assess

We seek first to understand the nature of your business, your team, your process, and your goals to make sure Managed Services is a good fit for you.

2.

Consult

You can expect to receive tailored recommendations around aligning people, process, and tools in order to create a winning formula for long-term business success.

3.

Onboard

During this stage, you receive timelines and guarantees around the partnership to ensure we are operating as one team, united around shared interests and goals.

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Your Partner for Managed Services

Don't Outsource for a Quick Fix—Upsource for your Future Win

Let us show you the difference between outsourcing to fix a problem and upsourcing to elevate your capabilities, amplify your results, and solve issues at the root.