Field Services

Man fixing wires during it field services job in houston

Your every corner, covered

From installation to maintenance to optimization, think of our field engineers as your on-site technology crusaders, waiting for their next big mission. Looking for corrective, preventive, or proactive support? You’ve come to the right place.

Operationalizing outcomes

Count on Compugen to provide the time, tools, and talent needed to solve and resolve your challenges—massive or minute, conceptual or concrete. We’re driven by performance but measured in impact.

Accelerate innovation

Large undertakings like digital transformation and IoT projects that many organizations are now exploring can be complex, time-consuming, and resource-intensive. Our team stands shoulder to shoulder with yours, helping you get through the day-to-day while planning for the future.

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Service is our craft

The Benefits of IT Field Services

With a holistic understanding of technologies across the entire infrastructure, our field engineers and technicians bring on-site expertise to implement, integrate, and troubleshoot whatever comes their way.

Experience

No matter who your customer is - be it internal employees, end-users, or paying clients - their impression of your business is intrinsically linked to technology's ability to work as intended. Our field services match you with fast, reliable IT support in the best of times and the worst of times.

Efficiency

Shifting IT from a cost center to a revenue generator is dependent on how long it takes to inspect, implement and resolve IT issues, and how long it takes to translate IT initiatives into strategic business objectives. Compugen can help you streamline your strengths and execute quicker, period.

Escalation

Spotting a potential issue before it turns into a massive problem is the best way to maintain uptime and minimize user impact. Having a team of trusted experts on stand-by can save precious time when downtime can quickly turn into dollars lost.

Innovate. Inspire. Impact.

WHY COMPUGEN

Every day, we will work to cultivate technology-based solutions that transform traditional customer service into unique human experiences.

By intentionally developing technology solutions as-a-service, we are committed to our vision to make a positive, rippling impact on the world around us.

Let’s turn doing into Done

FIELD SERVICE OFFERINGS

Break/Fix

Reactive response, at-the-ready.Call on our team of technicians to analyze and address your technology needs as they arise. We’ve seen it all and we’ve solved it all. When your next IT issue crops up,letCompugen tackle it—on your timeline, on your terms, on your turf.

Implementation

The greatest return on any IT investment hinges on a successful deployment and seamless roll-out. From determining solution and site requirements to designing your system, to ensuring operational readiness, our team does not rest until your team is empowered to succeed.

IT Support

Having end-to-end knowledge of the systems, solutions, and manufacturers that make up your infrastructure means that you can rely on Compugento have (or find!) the answers to all your pressing and lingering IT needs. Hardware upgrades and installation? Check. Network repairs? Check. Training and consultation? Check, check. We welcome the challenge.

Boots on the Ground IT