IT Service Delivery: A Primer For Modern Organizations

Hi friend,

You’ve heard of IT services, but have you heard of IT Service Delivery?

As business activities turn digital, many companies need to provide an expanding array of IT services to end users.

A reliable and seamless experience is crucial for retaining customers, partners, and employees, which is where IT service delivery comes in. 

Our blog, "IT Service Delivery: A Primer For Modern Organizations," explains exactly what it is, the benefits of it, and why not all MSPs can cover it. 

Want to talk about your your company's specific needs, schedule a managed services consultation. 

Best,

Spencer

Spencer Lee  |  Compugen Systems Inc.

PRESIDENT'S PERSPECTIVE

It’s a Matter of Time

In his latest article from the "Bridges Between Us"  LinkedIn Newsletter Terry shares his thoughts on the value of time.

"For many of us, our days are spent juggling work, family, and personal interests amid a barrage of communications coming at us from all directions. We feel compelled to respond quickly, often without fully understanding the responsibility we’re taking on in those responses. From phone calls and voice memos to text and email alerts to LinkedIn notifications; our devices are constantly commanding our attention and challenging our ability to compartmentalize and slow down to speed up" 

READ ARTICLE →

Case Study: CSI Streamlines + Standardizes IT Infrastructure with Managed Services

With a large and diverse set of IT assets, our client was challenged with being able to drive efficiency and standards while maintaining regional personalization that is so important to their User experience. CSI was approached for the need of a managed service provider, but the client soon realized that more was needed.